- Payment is due within 5 days of purchase or your order will be automatically cancelled, and you will have to place a new order.
- We prefer payments through Google Checkout, however, we will gladly accept your Paypal payment. If you wish to pay with Paypal, please click on the "Alternate Checkout" link shown when you continue through the checkout process.
- We accept USPS Money Orders Only for all US destinations. International orders are payable ONLY through PayPal or Google Checkout - No exceptions!
- Shipping prices quoted are for USPS First Class Mail with delivery confirmation, unless otherwise stated in the item description. If you wish to upgrade your shipping to Priority mail, please contact us for a shipping quote first before purchase.
- All International Orders will be sent International Priority Mail only - please email first BEFORE purchasing so that I can quote shipping costs based on size of item and total weight of package.
- We ship Monday - Friday, excluding postal holidays. All packages ship within 24-48 of notification of cleared payment. Please remember that E-Check payments through PayPal typically take 3-5 days before I receive your cleared payment. Your patience is greatly appreciated.
- We at Chelle's Jewelry And More pride ourselves on superior customer service and satisfaction. Although it is our intention to display images and descriptions of each item that are true to material, color, size, etc., colors vary with individual monitors and sometimes item details are inevitably missed. We recognize that the buyer is deprived of the tactile and visual experience when purchasing on the web.
- Therefore, unless we have seriously misrepresented an item, all sales are considered final, and refunds or exchanges are not offered. Our inventory of unique, one of a kind handcrafted Artisan jewelry simply does not allow for either.
- We are always happy to answer your questions about products we sell. If there is a particular gemstone, or style of jewelry that you prefer, please send your requests to firstname.lastname@example.org as we are slowly but surely adding to our product line, and may have something in stock that is not listed yet. All questions and requests will be answered promptly, as we check email twice daily.