Do you combine shipping for multiple purchases?
Yes! Shipping is calculated by weight for first class shipments with delivery confirmation. Your total shipping charges will automatically be calculated for you during the checkout process prior to order confirmation.
What payment methods do you accept?
We accept all major credit cards, eChecks and bank transfers via Google Checkout or Paypal. USPS money orders are accepted for the US and its territories. International Payments are through Google Checkout and PayPal ONLY. No exceptions!
When will my item ship?
Packages are prepared each morning for all items paid within the previous 24 hrs & forwarded to the post office for delivery, excluding weekends and holidays. Most items ship within 24 hours. On very rare occasions, it may take up to 48 hours for your item to ship. Items paid on Friday & Saturday ship Monday, excluding holidays. Items purchased on Sunday generally ship Tuesday.
What is the best method to contact you?
Please email us at email@example.com.
Currently, all communications will be handled by email. Telephone contact can be arranged by appointment only. This policy helps us control operating costs as well as manage communications better as email creates a record of your request that we can refer to when there is an issue or request to deal with. If you have a question, comment or suggestion, regarding our merchandise, website or policies and procedures — or, if you would like to arrange a return call, simply drop us a line at firstname.lastname@example.org, and we will respond in a timely fashion.
* Please Note: If you have not received a reply to a question within 48 hours, most likely your reply has been blocked by spam filters or was undeliverable. Please re-send your email if you have not heard from me within this time period.
Additionally, I can be contacted via snail mail at Chelle's Jewelry And More, P.O. Box 36956, Panama City, FL 32412.